Troubleshooting and Support

Troubleshooting Calls

• Outbound calls are not connecting
• Why is my call showing up as failed?
• Incoming calls are going straight to missed
• Incoming calls are disconnected immediately upon answering
• Troubleshooting call dropping issues
• Call quality troubleshooting guide
• See all 13 articles

Troubleshooting Messages

• Outbound messages are not delivering
• Outbound messages are not delivering, but showing as delivered
• I'm not receiving text messages on my OpenPhone number
• Preventing your messages from being filtered as spam
• File size limits and picture quality for messaging (MMS)

Other Troubleshooting

• What you can do if you're receiving spam calls
• I'm not receiving verification codes on OpenPhone
• I’m receiving the error “Could not establish a connection. Try again momentarily.”
• I’m not receiving push notifications

Support

• Reaching out to Support
• How do I report a bug?
• How do I request new features?