How to schedule a message in OpenPhone

Working outside of business hours and don’t want a message to go out until later? Here’s how you can schedule a text message!

How to schedule text messages from the web or desktop app

Navigate to the contact you want to send a message to and draft your message. Once you’ve drafted your message, click the clock icon.

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By default, if your intended recipient messages you before your scheduled message goes out, your scheduled message won’t go out to help you avoid awkward conversations. Instead, the message will be canceled and saved as a draft. You can update this setting to “even if they message first” if you wish for your message to go out regardless of whether the recipient messages you first.

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Scheduled messages will estimate your recipient’s  time zone based on their phone number’s area code. You can change this to a different time zone at any point from the drop-down menu.

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After you’ve set your intended time zone, select the date and time you’d like the message to be sent. You can type things like 5 PM, tomorrow morning, Aug 10, in 5 min, etc.

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That’s it! Once you’ve successfully scheduled a message, you’ll see:

  1. A clock icon next to the name of the contact
  2. The date and time the scheduled message will be sent at the bottom of the conversation thread

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Note: You can schedule as many messages to a contact as you’d like. Just follow the previous steps!

How to edit or cancel a scheduled text message from the web or desktop app

Need to make a change or stop a scheduled message from going out?

Navigate to the contact that has scheduled messages and click “View messages”. On the right, all the scheduled messages will appear.

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Select the scheduled message you’d like to update. From here, you’ll be able to edit, reschedule, send, or delete the scheduled message.

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Keep in mind scheduling text messages is currently available on the OpenPhone web and desktop apps. We are working on getting this feature out for the mobile apps as soon as possible.

If you have any questions, send us a note at support@openphone.co

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