When messaging contacts in the US or Canada, they will always see your sender ID as your OpenPhone number; however, this may change when messaging internationally. For some messages to international countries, this means that you cannot have 2-way texting (i.e. you message a client and they can message you back at the same number).
Countries with 2-way SMS messaging
If you are messaging one of the below countries, then they will receive a message from your OpenPhone number. When they reply to that message, it should arrive in your OpenPhone inbox, just as any other message.
International countries with 2-way SMS messaging include:
- Czech Republic
- Hong Kong
- South Africa
- United Kingdom
Countries without 2-way messaging
While you can send international messages to any country found on our rates page, they will receive the message from a different sender ID than your OpenPhone number. This change occurs automatically to comply with local regulations and ensure deliverability.