Mobile phone number is not supported
This rejection reason means that you’ve entered an incorrect mobile phone number in your registration.
Please try registering again and ensure that the mobile number you’re entering is:
- Not an OpenPhone number
- Not any other VOIP number (like OpenPhone)
- A US or Canadian number
Email address is invalid or undeliverable
This rejection reason means that your email address is invalid or wasn’t able to receive email.
Please try registering again and ensure that the email address you’re entering:
- Doesn’t have any typos (.con vs .com)
- Proper domain
Invalid EIN
This rejection reason means that the provided EIN was incorrect. An incorrectly formatted EIN can also lead to rejection.
Please try registering again with the correct EIN business address. Refer to your IRS Form CP-575 to obtain this information. Provided inputs should match what’s on the form. Here’s an example:
Street address is invalid
This rejection reason means that the provided address was incorrect. An incorrectly formatted address can also lead to rejection.
Please try registering again and ensure your provided address is correct. Be sure to include your apartment or unit number in the second address line!
Website is exceeding character limit
This rejection reason means that the provided website URL is exceeding the 100 character limit.
Please try registering again and ensure you are providing a direct or shortened version of your website. (www.openphone.com instead of www.openphone.com/registration/messaging/A2P).
