You can easily transfer calls on OpenPhone! 🙂
Who can use this feature?
The call transfer feature can be used by all of our Premium plan users!
Which app can I use this feature on?
You can use this feature on the desktop and web apps, and on the iOS app. We're working hard on making it available on Android as well. Once released, we'll post an update here!
Here's how to transfer calls:
1. Answer an incoming OpenPhone call
2. Click on the Transfer button 🔁
3. Type the name or the phone number of the person you want to transfer the call to. This will disconnect the call from your end and connect the caller with the person you've transferred them to.
⭐️ Note: Call transfers only work with inbound calls at this time
1. Answer an incoming OpenPhone call
2. Tap on the Transfer button 🔁
3. Here you have 3 options:
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Select the team member you'd like to transfer the call to (bonus: you see their status and availability so you only transfer the call to a colleague who's actually available to take it!)
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Search and tap on the contact in your address book who should take the call
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Type the phone number you'd like to transfer the call to
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This will disconnect the call from your end and connect the caller with the person you've transferred them to
⭐️ Note: Call transfers only work with inbound calls at this time
