We're committed to working hard to make sure OpenPhone creates value for you and your business.
If you decide to take your phone number elsewhere, we will help you with the process of porting it out.
Please note that number porting is available to paid customers of OpenPhone. If you're on a free trial of the service, this option won't be available to you.
Here are the steps for initiating a port of your OpenPhone number:
Fill out the Port out form ⤴️
We will respond within 48 hours with the information your new carrier needs to complete the port
Contact the carrier to which you’d like to port your number. Most carriers require you to fill out a Letter of Authorization (LOA)
Your new carrier will inform you of your port date. On the port date your phone number will be ported from OpenPhone to your new carrier
This process can take from 1 day to 2 weeks, depending on the carrier you're porting your number to. Your number will be operational and on OpenPhone up until the port date so there's no service interruption for you.
If you have any other questions, please submit a request here. We're happy to help!