How to make a call with the OpenPhone web or desktop app

You've registered your business phone number. Congratulations! 🎉

We are sure you can't wait to make your first business call.  Let's make it as smooth as possible. Here's how you do it:

1. Launch the OpenPhone web app or the desktop app from your laptop or desktop computer

2. In the inbox, there are 2 ways to make a call:

  • Open a conversation with the person you'd like to contact and select the phone icon 📞 at the top. 

Clicking the phone icon to call from the OpenPhone web or desktop app
  • Use the keyboard shortcut "C" or select the dialer at the top of the page. A pop-up window will appear. Type in a phone number or search for a name.

Typing in a contact to call in OpenPhone


Here's a quick visual showing you the two different ways to make calls:

Note: If you're using a headset or speakers, you can also select and switch audio settings during your call. Just select the "Settings" ⚙ option from the call.

Updating call settings while on the phone in OpenPhone


Now you can skip the back-and-forth of email and get right to the point with calling from the web or desktop app. That doesn't mean you shouldn't answer that important email though!

You can also record your calls on the web app at the touch of a button and save them to your computer for easy review of your business interactions. Click here to see how this feature works.

Making a call on the mobile app from your iPhone or Android device?  Click here for more details and instructions.

PS - Don't have the app yet? Get OpenPhone today and start making calls right away. 

If you have any other questions, please submit a request here. We're happy to help!

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