Changed your mind on a phone number? Want to get rid of it? No problem!
Deleting your OpenPhone number
You can delete your OpenPhone number right from the web app or desktop app.
⭐ Note: You'll need to be an admin or owner on an OpenPhone account to be able to delete an OpenPhone number shared across your team.
Go to "Phone Numbers" in your workspace settings.
Click on the phone number you'd like to remove.
Scroll down in the phone number settings to the "Danger Zone" area and click "Delete phone number".
Confirm that you'd like to delete that phone number by typing "delete".
Keep in mind when you delete a phone number, you will lose access to all messages and calls to and from that phone number.
If you had one number on the account and you've deleted it, you'll be prompted to select a new phone number.
Canceling your subscription to OpenPhone
Deleting a phone number from your OpenPhone account doesn't cancel your OpenPhone subscription. Need help canceling? This article will help.
If you have multiple phone numbers and you've deleted one of them, we'll adjust your billing to make sure you're paying only for the numbers you're using on OpenPhone. This happens automatically.
If you have any other questions, please submit a request here. We're happy to help!